Common Questions

hi77b FAQ — Answers to All Your Questions

Accounts, deposits and withdrawals, cricket betting — find detailed answers to any question about hi77b right here.

While playing on hi77b, you may have many questions — from opening an account to withdrawing money, from cricket betting rules to payment methods. On this page we have organized the most frequently asked questions from players in Bangladesh into four sections. Reading through the questions below will give you a clear understanding of how to use hi77b. If you cannot find an answer to your question, our round-the-clock support team is always ready to help.

Common Questions

Questions are grouped by topic — click on the one you want to know about.

Member Account

No, only one account per person is allowed on hi77b. Opening multiple accounts using the same device, the same phone number, or the same payment method is considered a violation of platform rules. If duplicate accounts are detected, they may be suspended and the associated balances risk being forfeited.

First, make sure you are entering the correct username and password and that Caps Lock is off. Clear your browser cache and cookies, then try again. If the problem persists, use the "Forgot password?" option. If you still cannot log in, contact our 24/7 live chat support for quick assistance.

Yes, you can log in to hi77b from any device using your registered username and password. When logging in from a new device, a verification step may sometimes appear — this is for the security of your account. Simply enter the code sent to your registered number or email to complete the login.

Click the "Forgot password?" link on the hi77b login page. Enter your registered mobile number or email, then use the OTP or reset link you receive to set a new password. Your password should be at least 8 characters long, and using a mix of numbers and letters will keep your account more secure.

On hi77b, usernames must generally be a combination of letters and numbers and must be unique. Passwords should be at least 8 characters long — using a mix of uppercase letters, lowercase letters, numbers, and special characters significantly increases security. It is best to avoid using your own name or simple words as a password.

How to Withdraw Money

Yes, all withdrawals on hi77b must be made to a bKash, Nagad, Rocket, Upay, or bank account registered in the account holder's own name. Sending to a wallet registered in someone else's name is not possible. This is an important rule for preventing money laundering and protecting your account.

Withdrawals on hi77b are generally processed within 10 to 45 minutes. For bKash, Nagad, Rocket, and Upay it is often even faster. Bank transfers may take a little longer depending on the bank's operating hours. If there is a delay beyond the expected time, please notify support.

The minimum withdrawal amount on hi77b is ৳800. Withdrawal requests below this amount will not be accepted. Please make sure your withdrawable balance is at least ৳800 and that any bonus wagering requirements have been met.

Yes, but wagering requirements must be met first. For example — if you deposit ৳1,000 and receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets, which is 15 times the bonus amount. Wagering is calculated on the bonus only, not on the deposit amount. Once the requirements are met, winnings earned from the bonus can be fully withdrawn.

Yes, hi77b's withdrawal system is active seven days a week, 24 hours a day. Whether it is night or a weekend, you can submit a withdrawal request via bKash, Nagad, Rocket, or Upay at any time and it will generally be processed within 10–45 minutes.

Cricket Betting

If a match ends as "No Result" due to rain or another reason, settlement is generally handled according to the highest score achieved (high water mark) policy. If the entire match is cancelled, bets are usually voided and the stake is returned. If the match was partially completed, the result is determined according to the applicable rules. Contact hi77b support for settlement rules on a specific match.

Reading decimal odds is straightforward. Say the odds are 2.50 — if you bet ৳100 and win, you receive ৳100 × 2.50 = ৳250 (a profit of ৳150 plus your original ৳100 back). The higher the odds, the less likely that outcome is considered and the greater the potential payout. For example, if one team has odds of 1.8 in a Bangladesh vs India match, that team is considered more likely to win.

An accumulator bet (acca or parlay) combines multiple selections into a single bet. If all selections are correct, all the odds are multiplied together for a potentially large payout. However, if even one selection is wrong, the entire bet is lost. On hi77b you can place accumulator bets across various cricket events including T20, IPL, and BPL.

Yes, hi77b offers live in-play betting. You can bet in real time on changing odds while a match is underway. Markets available include runs in the next over, the next wicket, the outcome of the ongoing innings, and more. Live odds change quickly, so timely decision-making is important.

Deposits

You can deposit on hi77b using five payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers you can use Dutch-Bangla Bank, BRAC Bank, or other major Bangladeshi banks. The minimum deposit amount for each method is ৳100.

hi77b does not charge any deposit fee on its end. However, your mobile banking service or bank operator may deduct their own service charge. The amount of that charge depends on the fee structure of the service you are using. Contact your bKash, Nagad, or bank helpline for accurate information.

To deposit via Nagad, go to the hi77b deposit page and select the "Nagad" option. Send the specified amount to hi77b's Nagad number shown there, using your app or the USSD code (*167#). Save the payment reference number or transaction ID and enter it in the deposit form. Your balance will be credited within a few minutes.

To deposit via bKash, select "bKash" on the hi77b deposit page. Send the specified amount to the number shown using "Send Money" in the bKash app or by dialing *247#, and include your hi77b user ID in the reference. Once the transaction is successful, enter the confirmation number you receive in the deposit form. The minimum amount to send is ৳100.

Deposits are usually credited within a few minutes. If 15–20 minutes have passed and your balance has not arrived, confirm that you sent to the correct number and that the reference was accurate. Then contact hi77b's 24/7 live chat with your transaction ID and amount — the support team will resolve it quickly.

Have more questions? We are ready to help

If you could not find the answer to your question in the FAQ above, contact our support team directly. hi77b's support team is available in both Bengali and English, seven days a week, 24 hours a day.

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