hi77b Privacy Policy
Protecting your personal information is our highest priority. This policy explains how hi77b collects, stores, and uses your data.
Introduction & Scope
This privacy policy applies to all users of the hi77b platform.
hi77b is a trusted online casino and sports betting platform in Bangladesh. By using our website, you agree to the terms of this privacy policy. This policy describes in detail how we collect, process, and protect your information.
This policy applies to the hi77b website, mobile browser version, and other digital services. We regularly update our policy and you will be notified of any changes.
What Information We Collect
When you create an account or use our services on hi77b, the following information may be collected.
Personally Identifiable Information
During account registration and verification, we collect the following information:
- Full name and date of birth
- Valid email address
- Mobile number (Bangladeshi)
- National ID card or passport number (for KYC verification)
- Address and postcode
Financial Information
Information required to complete transactions:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction reference numbers
User Activity Information
To improve your platform experience, we collect:
- Gaming history and betting records
- Login times and session information
- Preferred game categories and betting types
- Bonus claim and usage history
Technical Information
To ensure the security and performance of the site, we automatically collect:
- IP address and device identifier
- Browser type and operating system
- Cookies and local storage data
- Page visits and click patterns
Purpose of Data Use
Collected information is used only for specific and legitimate purposes.
1. Account Management and Verification
Your personal information is used to complete the registration, login, and account verification (KYC) process on the hi77b platform. This ensures that every account belongs to a real person and that the platform remains free from fraud.
2. Financial Transaction Processing
Your financial information is needed to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit at hi77b is ৳100 and the minimum withdrawal is ৳800. All financial information is protected by SSL encryption.
3. Customer Support
Our 24/7 live chat and email support team may use your account information to resolve your issues. Communication with you is carried out in both Bengali and English.
4. Ensuring Responsible Gaming
We monitor your gaming patterns and history to ensure responsible gaming. If any unusual pattern is noticed, we may offer you support.
5. Platform Development and Security
We use technical information to improve hi77b's performance, identify security vulnerabilities, and refine the user experience.
Data Sharing and Third Parties
We never sell your information. Information may be shared with third parties only in the limited circumstances described below.
Payment Processing Partners
Payment gateway service providers such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete a transaction. They follow the same high data protection standards as hi77b.
Legal Obligations
If disclosure of information is required to comply with applicable laws in Bangladesh, court orders, or valid directions from regulatory authorities, we are legally obligated to do so. In such cases, we provide only the information that is legally required.
Technology and Analytics Services
We may use trusted analytics services to measure and improve site performance. In such cases, personally identifiable information is never shared — only anonymised statistics are used.
Cookies and Tracking Technologies
hi77b uses cookies and similar technologies to improve your browsing experience.
Essential Cookies
These cookies are essential for the core functionality of the hi77b site. They are used to maintain your login session, verify security tokens, and save language preferences. Without these cookies, the site will not work properly.
Functionality Cookies
These cookies are used to remember your preferences and settings — for example, your preferred game category or language setting. They make each of your visits more convenient.
Analytics Cookies
Anonymous analytics data is collected to understand which pages are used most and how users navigate the site. No personally identifiable information is included.
Cookie Controls
You can delete or disable cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some features of the hi77b platform from working properly.
Data Protection Methods
hi77b follows industry-standard technologies and practices to protect your information.
SSL Encryption
All communications on hi77b are protected by SSL (Secure Socket Layer) encryption technology. All data exchanged between your browser and our servers is encrypted, so no one can read or alter it in transit.
Secure Data Storage
Your information is stored on secure servers. Financial information is kept in a specially encrypted format and only authorised staff can access it for specific purposes.
Access Controls
hi77b's internal staff are given access only to the information required for their work. All access is logged and reviewed regularly.
Security Monitoring
Our security team monitors the platform 24/7 to detect suspicious activity. We have a defined response plan to address any security incident promptly.
Your Rights and Choices
You have specific rights over your personal information on hi77b.
Right to Access
You can request to view the information stored about you on hi77b at any time. We will respond to your request within 30 business days.
Right to Correction
If there is any error in your stored information, contact our support team to have it corrected. Ensuring accurate information is in our mutual interest.
Right to Deletion
In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.
Right to Object to Processing
You have the right to object to certain types of data processing. We will review your objection and take appropriate action.
Right to Data Portability
You can request a copy of your personal information in a machine-readable format. This ensures you have control over your own data.
Right to Restrict Processing
You can request that processing of your information be restricted in certain circumstances, such as while a dispute about the accuracy of the data is ongoing.
Data Retention Period
Different types of information are retained for different periods.
hi77b retains your information in accordance with the following policy:
- Account information: For as long as the account is active, and for a defined period after account closure as required by law.
- Financial transaction records: For the period required under financial regulations and Anti-Money Laundering (AML) policy.
- KYC verification documents: For the legally prescribed period as required by regulatory obligations.
- Customer service records: For a reasonable period to ensure service quality and for potential dispute resolution needs.
- Technical logs: For a limited and defined period for security monitoring purposes.
Once the defined retention period ends, your information is securely deleted or anonymised.
Protection of Minors
hi77b is for adults only — we do not knowingly collect data from minors.
hi77b's services are for those aged 21 or above only. We do not intentionally collect personal information from anyone under the age of 21.
Age verification steps are taken during account registration. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If you believe that a minor's information has been collected unintentionally, please contact us.
Policy Changes
We may update this privacy policy from time to time.
hi77b may make changes to this privacy policy as needed. For significant changes, we will notify you by email or through a platform notification.
Continuing to use the platform after the updated policy is published will be taken as your acceptance of the revised terms. We therefore recommend reviewing this page regularly.
A "Last Updated" date will be noted at the top of the policy, from which you can see when the most recent change was made.
Contact Us
Our support team is always ready to handle any privacy-related questions or requests.
Contact the Support Team
Contact us for any requests, questions, or complaints regarding your data protection rights. Our team provides assistance in both Bengali and English.
Request Processing
When submitting a request to view, correct, or delete information, please provide the following:
- Name registered on your hi77b account
- Registered email or mobile number
- Details of your request